Account & Billing
Everything about your DailyNova account — subscription plans, credits, billing, data privacy, and cancellation.
Subscription plans
DailyNova offers tiered plans. The free tier covers core features with usage limits; paid plans unlock higher limits.
For current pricing, tiers, and what's included in each, see the Pricing page.
Credits
Credits pay for AI usage. Your balance has two parts: the monthly allowance included with your plan, and purchased credits, which never expire. From the credits page you can buy credit packs, view your history, and redeem a voucher code.
Managing billing
- Upgrade — visit the subscription page and choose a plan. You'll be redirected to Stripe's secure checkout.
- Downgrade — switch to a lower tier; the change takes effect at the end of your current billing period.
- Invoices — past invoices are available in your dashboard.
- Payment methods — all major credit and debit cards via Stripe. Regional methods may also be available depending on your location.
Data privacy & security
Encryption
- Passwords are hashed with industry-standard algorithms (handled by Better Auth).
Per-user isolation
- Your data is isolated to your account.
- No other user — including admins — can read your private material through the application.
- Super-admins can manage system-wide configuration but cannot read your private content.
What we never do
- We don't sell your data.
- We don't train AI models on your private content.
Canceling your subscription
You can cancel at any time from the subscription page:
- Open the subscription management page.
- Click Cancel subscription.
- Confirm.
After cancellation:
- You keep access until the end of your current billing period.
- Your data is preserved.
- If you change your mind, you can re-subscribe and pick up where you left off.
If you want to permanently delete your account and all associated data, contact support from the Contact page.
Getting help
- For product questions: Contact us.
- For feature explanations: the rest of this documentation.
- For service status: check the in-app banner if there's an active incident.