Account & Billing

Everything about your DailyNova account — subscription plans, credits, billing, data privacy, and cancellation.

Subscription plans

DailyNova offers tiered plans. The free tier covers core features with usage limits; paid plans unlock higher limits.

For current pricing, tiers, and what's included in each, see the Pricing page.

Credits

Credits pay for AI usage. Your balance has two parts: the monthly allowance included with your plan, and purchased credits, which never expire. From the credits page you can buy credit packs, view your history, and redeem a voucher code.

Managing billing

  • Upgrade — visit the subscription page and choose a plan. You'll be redirected to Stripe's secure checkout.
  • Downgrade — switch to a lower tier; the change takes effect at the end of your current billing period.
  • Invoices — past invoices are available in your dashboard.
  • Payment methods — all major credit and debit cards via Stripe. Regional methods may also be available depending on your location.

Data privacy & security

Encryption

  • Passwords are hashed with industry-standard algorithms (handled by Better Auth).

Per-user isolation

  • Your data is isolated to your account.
  • No other user — including admins — can read your private material through the application.
  • Super-admins can manage system-wide configuration but cannot read your private content.

What we never do

  • We don't sell your data.
  • We don't train AI models on your private content.

Canceling your subscription

You can cancel at any time from the subscription page:

  1. Open the subscription management page.
  2. Click Cancel subscription.
  3. Confirm.

After cancellation:

  • You keep access until the end of your current billing period.
  • Your data is preserved.
  • If you change your mind, you can re-subscribe and pick up where you left off.

If you want to permanently delete your account and all associated data, contact support from the Contact page.

Getting help

  • For product questions: Contact us.
  • For feature explanations: the rest of this documentation.
  • For service status: check the in-app banner if there's an active incident.